Multi-Factor Authentication (MFA), also known as Two Factor Authentication (2FA), is a digital security measure in which users are prompted – upon the sign-in process – to provide more proofs of identity. Many software and apps now use MFA to add an extra layer of protection against cybercrimes.

Generally, the process involves these:

  • Something you know, like a password or a PIN code
  • Something you have, like a mobile device
  • Something you are, like fingerprints, voice or face recognition.

You are probably already familiar with the MFA process. Some common methods used, is by sending a verification code via SMS, a one-time password (OTP), or a push notification to your mobile.

Almost all social media platforms, banks and government services apps – like Centrelink – utilise MFA. Sometimes they use a third-party authentication app that you need to install on your mobile to generate a verification code.

Generally, these apps will give you clear instructions on how to set up MFA.

MFA prompts and notifications can also tell you if someone else is trying to log in to your account. Always be alert – it is easy to take these notifications lightly. Never pass on a verification code to anyone, and never approve MFA requests if you are unsure what it is for.

If your organisation or business has an app or software that requires staff login, MFA is a great cost-effective solution for added security.

MFA offers significantly more powerful security and protection against criminals. They might manage to steal one proof of identity such as your PIN, but they still need to obtain and use the other proofs of identity to access your account. –

Not sure where to start? Let’s have a chat – our team members are happy to help you with your MFA enquiries.